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FAQ2019-07-05T02:20:06+00:00

Backed by qualified early childhood teachers with more than 20 years of experience, Smiley Tots Children’s Centre are dedicated to the continual improvement of our education and practices.

We are more than happy to answer any queries parents and families may have. Check out some of our frequently asked questions below or contact our friendly staff for more information.

What is included in your daily fees?2019-06-24T06:17:37+00:00

We offer a holistic play-based program including real life skills such as gardening, cooking, sewing, sustainability, creative art, music including Fridays with Li Fi (music program), subsidised incursions and excursions, Young Hearts Nursing home visits, and social skills programs such as You can do it and PALS. We also provide sunscreen, insect repellent, nappy wipes, and use Do’terra oils and diffusers.
Little Big Sport soccer runs on Thursdays and is an additional costs to families if you wish your child to participate.

Do you have a high staff turnover?2019-06-24T06:16:56+00:00

No way! We have an amazing long-term team of dedicated, caring and nurturing educators who only leave if they are moving or going on maternity leave. Most of our educators have been at our centre for over 10 years with our director Brooke, (and now owner) being there for nearly 20 years!

Do you provide preschool?2019-06-24T06:16:44+00:00

Yes! We have a full preschool program with the curriculum bring lead by a university-trained Early childhood Teacher. Plus, you get long day care hours of 6:30am-6:30pm and we don’t close during school holidays like stand-alone preschools do.

Does my child have to sleep?2019-06-24T06:16:32+00:00

No, every child has different needs, but we do encourage time for rest and relaxation which may include yoga, mindfulness and guided meditations. We understand if you would rather your child not participate in these experiences and offer alternatives such as audio stories or simply taking time to gaze at the clouds under the trees!

What should I dress my child in?2019-06-24T06:16:19+00:00

Old clothes that they can get dirty in! We LOVE messy play like mud, clay, painting and gardening and encourage children to engaged with all their senses!
Tops, T-shirts or dresses must have sleeves and please wear a brimmed hat (no caps) for sun protection.

What food should I pack?2019-06-24T06:16:03+00:00

Healthy food and snacks. No junk food, chips, lollies or chocolates, flavoured milks, juice or soft drink.

Are you nut free?2019-06-24T06:15:29+00:00

No. you can pack peanut butter and all nuts. We have not had nut allergies for many, many years but would review this if a child with an allergy enrols.

What do I need to pack for my child every day?2019-06-24T06:15:15+00:00

Lunch box with morning tea and lunch, drink bottle with water, a brimmed hat, spare clothes and nappies (if required).
Place all of these in a bag with all belongings clearly labelled.
Your child will also need a sheet set in a pillow case or small bag for rest time. No pillows or bulky items please.

How do I enrol my child?2019-06-24T06:14:08+00:00

Please contact Brooke or her team of friendly educators by email, phone or simply pop in!

Will I get fee assistance?2019-06-24T06:13:57+00:00

If you meet the income and activity test you will receive Child Care Subsidy which is paid directly to us to reduce your out of pocket cost for fees. Please contact us for an estimate on what your daily fee would be.

Do you have a minimum number of days my child has to attend?2019-06-24T06:13:42+00:00

No, 1 day per week is fine. We may suggest your child pick up an extra day if they are having trouble settling in.

Can we visit before my child starts?2019-06-24T06:13:30+00:00

Yes! We have an open door policy and would love you to come for a tour. We encourage as many orientation visits as you like to ensure both you and your child have a sense of connection and peace. Please phone ahead to ensure it is a suitable time.

Phone us today

to discuss your enrolment enquiry for your child
(02) 6674 3857